Frequently Asked Questions
Everything you need to know about your Boba Inc. experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return label.
Are your ingredients ethically sourced?
Yes, at Boba Inc., we take pride in sourcing our tea leaves and tapioca pearls from sustainable farms that ensure fair labor practices and high-quality standards.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer wholesale pricing for businesses?
Absolutely! If you are looking to stock Boba Inc. products in your cafe or shop, please visit our Wholesale page to apply for a partner account.